Customer Satisfaction Guarantee

The Strauss Herb Company®/Strauss Midlands are pleased to formalize our customer satisfaction guarantee.

No Hassle Limited Guarantee:
The Strauss Herb Company®/Strauss Midlands offers a 100% satisfaction money-back guarantee on products (some exceptions may apply). If you are not completely satisfied with any Strauss product, simply return the unused portion within 90 days to where you purchased it, along with your receipt for a full credit. You will be asked to supply your name, phone number, and that’s it. (Limit of 1 opened product per return and unlimited quantity factory sealed product return within 90 days of purchase).

Privacy Policy

Please read this policy to understand what information may be collected, how it will be used, and what choices you have regarding the use and sharing of that information when using Strauss Midlands website.

Strauss Midlands Sites are the property of Rebekah Reynolds, a company based at 8 St Theresa's Close, Kettering, Northamptonshire, NN15 5HS.

If you do not agree, or do not want your information collected or used, you must not use the Strauss Midlands Sites or provide that information to any employees at Strauss Midlands.

What this policy covers
This policy covers business/personal contact information, such as name, email address, telephone number and address and other work-related information, that visitors provide to Strauss Midlands online sites.

Types of information we collect and how we use it
The following describes what information Strauss Midlands collects from visitors to the Sites, and how we may use it:

Email addresses and related information
There may be opportunities for visitors to the site to sign-up to receive email communications by opting in to receive email marketing messages. Visitors may subscribe by providing an email address and other requested information and agreeing to Strauss Midlands use of information about them in accordance with this Privacy Policy. Recipients of email marketing messages will have the opportunity to unsubscribe from future messages via the link(s) provided within the message.
There may be opportunities for visitors to the site to use other Strauss Midlands products or services for which information about you is required. This information will be used in accordance with any agreement or otherwise to provide those goods to you and to administer the Sites.

Promotions From time to time, Strauss Midlands may sponsor or host promotions where we collect information about you. Use and sharing of this information will be disclosed in promotion rules or on the page where you sign-up.

Information Sharing and Disclosure
Strauss Midlands does not rent, sell or share personally identifiable information about visitors to the Sites.

Although Strauss Midlands takes steps to protect information in its possession, the nature of the Internet is such that information may flow over networks without appropriate security measures and may be accessed and used by unauthorized persons.
Please note that we may also share information in the event that we are asked to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims, or as otherwise permitted by law.

Other

Strauss Midlands may update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on this site or contacting you in writing.

The Sites are not targeted at children and are not intended for use by children under the age of 13.

The provision of information about you is entirely voluntary and you have the right not to provide information, although this may affect your use of the Sites, or Strauss products.

Subject to applicable law you have the right to receive certain information as to whether or not information about you is held by Strauss Midlands and to obtain a copy of such information that is sought. You also have the right to require that information, where appropriate, be erased, blocked or made anonymous (although this may affect your use of the Sites, or Strauss products or to have data updated or corrected.

If you have any questions or wish to contact Strauss Midlands about this Privacy Policy, or about your information which is held by us, please contact:

Rebekah Reynolds

Strauss Midlands
Tel: 01536 520590